Terms & Conditions
Please read these terms carefully before using our website or placing an order. Your use of our services constitutes acceptance of these terms.
1. Acceptance of Terms
By accessing and using Chems Mix Lab's website and services, you agree to be bound by these Terms & Conditions.
Agreement to Terms
Your use of our website constitutes acceptance of all terms, conditions, policies, and notices stated herein. If you disagree with any part of these terms, you must not use our website or services.
Modifications
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.
Continued Use
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. The date of the last update is indicated at the bottom of this page.
2. Eligibility & Age Restrictions
Strict age and eligibility requirements for using our services and purchasing products.
Age Requirement
You must be at least 21 years of age to use this website or purchase any products. By using this website, you represent and warrant that you are at least 21 years old.
Adult Use Only
All products sold are for adult use only. You confirm that you are purchasing products for personal use as an adult and understand the intended use of research chemicals.
Legal Compliance
You are responsible for checking and complying with all local, state, and federal laws regarding the purchase, possession, and use of research chemicals in your jurisdiction.
3. Ordering & Product Information
Terms related to placing orders, product descriptions, and order processing.
Order Placement
- All orders are subject to acceptance and availability
- We reserve the right to refuse any order
- Orders are processed after payment confirmation
- You must provide accurate shipping information
Product Information
- Product descriptions are for informational purposes
- Images are representative and may vary
- We reserve the right to modify product specifications
- Prices are subject to change without notice
Order Cancellations
- Orders can be canceled before dispatch
- Contact support immediately for cancellations
- Once shipped, orders cannot be canceled
- Refunds processed to original payment method
4. Shipping & Delivery
Terms related to shipping methods, delivery times, and shipping responsibilities.
| Shipping Method | Delivery Time | Cost | Free Shipping Threshold |
|---|---|---|---|
| Standard Shipping | 2-5 business days | €4 flat fee | - |
| Express Shipping | 1-2 business days | €7 flat fee | Free on orders over €250 |
Shipping Terms
- All orders shipped from EU warehouse
- Discreet packaging guaranteed
- Live tracking provided via email
- 98% successful delivery rate
Delivery Responsibility
- You are responsible for providing correct address
- Risk of loss transfers upon delivery to carrier
- Delays due to customs are beyond our control
- Signature may be required for delivery
Non-Delivery Guarantee
If your order is not delivered, you are entitled to a 100% money-back refund. Contact support immediately if tracking shows delivery issues.
5. Payment Terms
Terms related to payment methods, processing, and currency.
Accepted Payment Methods
- Bank Transfer (Europe only)
- Revolut (Europe only)
- Apple Pay (US only)
- Zelle (US only)
- Bitcoin (Global) - 5% discount
- Gift Cards (Global)
- Interac E-transfer (Canada only)
Payment Processing
- All orders dispatched immediately after payment confirmation
- Contact support after ordering for payment instructions
- Prices are in Euro (€)
- Currency conversion rates may apply
Price & Currency
- All prices include applicable taxes
- Shipping costs calculated at checkout
- We reserve the right to change prices
- Payment verification may be required
Important Legal Notice
By using our services and purchasing our products, you acknowledge and agree to the following important terms:
You are solely responsible for ensuring that your purchase, possession, and use of our products complies with all applicable laws in your jurisdiction.
All products are sold for research purposes only. Not for human consumption. You must be at least 21 years old to purchase.
We ship worldwide from our EU warehouse. International shipping times may vary due to customs processing.
6. Liability & Disclaimer
Limitations of liability and important disclaimers regarding product use.
Limited Liability
Chems Mix Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service or products.
Product Disclaimer
Products are sold for research purposes only. Not for human consumption. Users assume all responsibility for proper handling, storage, and disposal of products.
Maximum Liability
Our maximum liability to you for any claim shall not exceed the amount paid for the products in question. This limitation applies regardless of the basis of the claim.
Your Acceptance
By placing an order with Chems Mix Lab, you confirm that you have read, understood, and agreed to all terms and conditions outlined on this page. You acknowledge that you are at least 21 years old and that your purchase complies with all applicable laws in your jurisdiction.
Last Updated: January 2026
Questions About Our Terms?
If you have any questions about our Terms & Conditions, please contact our support team for clarification before placing an order.